Terms & Conditions
This page sets out the terms and conditions for using the MAIGA Educational Services website and services. Please read them carefully before using our services.
Last updated: June 2026Introduction & Acceptance
Welcome to the MAIGA Educational Services website ("MAIGA", "we", "us"). These terms and conditions govern your use of our website and all services offered through it, including educational consultations, university and institute applications, English language courses, and post-arrival services.
By using this website or any of our services, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, please discontinue use of the website and services.
Use of Service
You agree to use the website and services for lawful purposes only, and in accordance with the following:
- Provide true, accurate, and complete information when registering or applying for any service.
- Do not use the website in any way that may damage it, disrupt its operation, or affect other users' access.
- Do not impersonate any person or entity, or submit incorrect or forged documents.
- Comply with all applicable laws and regulations in your country of residence and in Malaysia.
We reserve the right to suspend or terminate access for any user who violates these terms without prior notice.
User Accounts
Access to some of our services may require creating a personal account. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.
You must notify us immediately if you suspect any unauthorized use of your account. We are not liable for any loss resulting from a user's failure to protect their account credentials.
Payments & Fees
Some of our services are subject to fees that are clearly disclosed before any payment is completed. Payments are processed through secure payment providers, and we do not store your card details on our servers.
- All displayed fees cover what is described in the service description and may not include third-party fees (such as university or embassy fees).
- Refund policies vary by service type and are clarified upon request and before payment.
- Prices may change from time to time; this does not affect orders already paid for.
Intellectual Property
All content published on this website — including text, logos, images, designs, and articles — is owned by or licensed to MAIGA Educational Services and is protected under intellectual property laws.
No part of the website's content may be copied, republished, or distributed for commercial purposes without our prior written permission.
Limitation of Liability
We make every effort to provide accurate and up-to-date information; however, final decisions regarding university admissions and visas rest with the relevant authorities (universities, institutes, and the Malaysian Immigration Department), and we do not guarantee a specific outcome for any application.
To the maximum extent permitted by law, MAIGA shall not be liable for any indirect or consequential damages arising from the use of the website or reliance on its content.
Changes to These Terms
We reserve the right to modify these terms and conditions at any time. Changes take effect as soon as they are published on this page, and your continued use of the website after any modification constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from the use of the website or services is subject to the exclusive jurisdiction of the Malaysian courts, unless otherwise required by law.
Have a question about these terms?
If you have any questions about these terms and conditions or how they apply, our team is happy to help.
Contact Us